Have you lost confidence in your moving company?

5 Things you should know when you have moving damage:

  1. You can choose your own repair company.
  2. Do your homework on the repair company (takes a few minutes);
    1. A. Do they answer the phone?
    2. B. Do they respond in a timely manner?
    3. C. Do they have a website with helpful info?
    4. D. Do they have a staff that handles all aspects?
    5. E. Did they arrive on time?
  3. Who is their Rep?
    • Do you find confidence that they will do what they say?
    • Do they offer to send the claim to the moving company and bill them directly?
  4. Get 3 Estimates, But Who Has the Time?
    • Two estimates is often enough, and if you do your homework you will end up with the right company.
  5. Do they have a qualified on-site technician?

Artwork Restoration

4 Basic levels of artwork restoration

  1. Cleaning; Remove odors, minor discoloration, remounting, replace matting and glass, new backing and hardware.
    • Example of Damage; Light nicotine, minor damage or neglect.
  2. Heavy Cleaning; Dissassemble, heavy cleaning, re-varnishing, restore frame or replace matting and glass, new backing and hardware.
    • Example of Damage; Light smoke damage, nicotine, aged, neglected or damaged.
  3. Restoration; Appraisal of value, restore art, reframe and remount.
    • Example of Damage; Fire, heavy soot, water, long term neglect, heavy damage.
  4. Conservation; Appraisal of value, build proposal for total restoration. May bring in specialist for review.
    • Example of Damage; Highly valuable original art, etching, oil on canvas, oil on wood, etc.

Furniture Restoration

5 Myths of furniture restoration

  1. Myth; It will lose value if I restore it. See article Myth: Don’t Restore that Furniture or it Will Lose Value.
  2. Myth; Refinishing and restoring are the same thing. See article “The Difference Between Refinishing and Restoration”
  3. Myth; Dip-Stripping/Tank Stripping process is the best, it just means to remove finish.
  4. Myth; All refinishers/restorers are the same, just pick one.
  5. Myth; Some things cannot be repaired.