Yes, all moving claims and insurance claims. We prepare a report on the restoration cost and estimated value of each piece, and include photographs to document damages. There is a $250 fee for a moving claim inspection and digital photo report.
We have an article, “10 Questions Anyone Can Use To Determine When to Restore.” that may help you with this question. We’ve learned through serving thousands of customers that when they’ve answered “yes” to most of the “10 Questions”, they’ve recognized the sentimental value of their pieces and what would make restoration worthwhile. Our shop rate is $95 per hour. All of our quotes are based on a Price Guide from 30 years of restoring furniture. Most likely we have restored a piece similar to yours and can quote your piece when we’ve seen what it needs. Send us a photo. An easy way to find out how much restoration will cost is to send us a photo through our website, or send to firstname.lastname@example.org. We’ll call or email you with a quote. Or, sign up for a free In-Home Estimate—no obligation, we promise.
We have three estimators who are passionate about furniture, so we try to find out about you and your piece while we help you find out about us. We have a 17 step process to guide you through so you can make an informed decision on your furniture. We’re more about discovering what your piece needs with our 23 Point Inspection and proposing what can be done to restore, without pressuring you one way or another. Often, this is an emotional decision for you and you need time to consider.
We have Four Levels of Service to help determine the most appropriate match for your piece of furniture. Not every piece needs the finish completely removed. Minor repairs, touchup or waxing may be the best approach. Please view our Four Levels of Service for more information.
We recommend meeting with one of our estimators with 32 years of experience to guide you through what your piece needs and what we propose to correct and restore it to original condition. Often there are exceptions to the Levels and we can adapt our proposal accordingly.
An experienced technician provides a free 23-Point Inspection in your home to evaluate the condition of your pieces and determine the materials, finish, history, approx. age, where it was built, by whom and what Service Level would be appropriate; an Evaluation also includes an appraisal of the current fair market value and the value after restoration.
The article on our website, “10 Questions Anyone Can Use to Determine When to Restore,” will help you determine if your piece is worth the investment. If you answer “yes” to most of the questions, an evaluation can help you make a final decision.
Value can often be increased through restoration when the correct process is matched to the need and historical value of your furniture. A piece can be de-valued when the wrong process removes all traces of the original condition.
Refinishing is defined as the chemical removal of the existing finish, sanding, staining and the application of a new finish, which may or may not be the correct process for what a piece needs depending on it’s historical, sentimental and intrinsic value.
Result: Functional and usable finish.
Positive: Refinishing can produce good results when a finish is no longer usable or restorable and must be removed and replaced. The result is a functional and beautiful finish.
Negative: Total refinishing can produce a generic one-finish-fits-all result which is not always desirable on unique pieces.
Restoration as defined by Webster’s dictionary as “a bringing back into a former, normal or unimpaired state or condition…a representation of the original form.” In other words, restoring involved bringing back the original condition through the investigation of what process fits the need, the historical, sentimental and intrinsic value of any piece.A unique piece requires a unique process.
Result: Increased value and usability
Positive: Restoration can produce excellent results and increase value when a piece is in need of major repair and has historical, sentimental and intrinsic value.
Negative: Restoration can cost as much as replacement and must be measured by an appraisal of historical, sentimental and intrinsic value.
Conservation as defined by Webster’s dictionary, “is the act of preserving, guarding or protecting; preservation from loss, decay, injury or violation. The official care and protection of natural resources….” In other words when you have a Louis XV piece, don’t refinish it, perhaps don’t even restore it (unless of course it has been neglected for 100 years). Focus on conserving, protecting, cleaning, minor repairs as you would a fine art piece that is meant to last for centuries.
Result: Preserve and increase value for centuries.
Positive: Conservation will preserve and increase the value of any piece when properly investigated and administered.
Negative: Conservation in some cases can render a piece unusable due to the sensitivity of the veneer or the finish.